Privacy Policy

Last updated: 2 August 2026

This page is general information, not legal advice. If you need advice about your own situation, speak to a lawyer.

This policy explains what Snagtrace (snagtrace.com), operated by Aurevia Systems Pty Ltd, collects and what it doesn't. Short version: we never see your images.

Images — the short version

Snagtrace renders video entirely on your device. There is no image upload endpoint. We do not collect, store, transmit or have any access to the photos you use in a video, at any point. This isn't a promise about how we handle your images after we collect them — we never collect them in the first place.

Account information

If you create a free or Pro account, we store your email address and your plan status so we know what you're entitled to. Accounts are handled through Supabase.

Payment information

If you upgrade to Pro, payment is handled by Stripe. We do not see or store your card details — Stripe does.

Analytics

We use Plausible, a privacy-friendly analytics tool that does not use cookies and does not track you across other sites. It tells us things like how many people visited a page or started an export, not who you are.

Cookies

We use the minimum cookies needed to keep you signed in, if you have an account. We do not use tracking or advertising cookies.

Who we share data with

We share account data only with the service providers that make Snagtrace work — Supabase for accounts and Stripe for payments. We do not sell your data, and we have no user images to share because we never receive them.

How long we keep data

We keep account data for as long as your account is active. If you delete your account, or ask us to, we delete the associated data, other than what we're required to keep for tax or accounting purposes.

Your rights

You can ask us what account data we hold about you, ask us to correct it, or ask us to delete it. Contact jasraj.bhasin22@gmail.com.

Children

Snagtrace is not directed at children. If you believe a child has given us personal information, contact jasraj.bhasin22@gmail.com and we will delete it.

Governing law

This policy is governed by the laws of Australia.

Changes

We may update this policy. We'll change the date at the top when we do.

Contact

jasraj.bhasin22@gmail.com